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Payments and Shipping

Configure how customers pay and how orders are delivered.

Payment gateways

Under Settings > Payments, connect one or more payment gateways. Socolode supports:

GatewayCountriesFees
StripeGlobal2.9% + $0.30 per transaction
PayPalGlobal3.49% + fixed fee
AlipayChina0.6% per transaction
WeChat PayChina0.6% per transaction

Enabling a gateway

  1. Click Connect next to the gateway
  2. Authorize the connection (redirects to the gateway)
  3. Configure accepted currencies
  4. Set a fallback gateway for failed transactions

Capturing payments

Two capture modes are available:

  • Automatic: Payment is captured immediately at checkout
  • Manual: Payment is authorized at checkout, you capture it manually before fulfillment

Manual capture is useful for pre-orders or items that require verification before shipping.

Shipping configuration

Shipping zones

Create zones under Settings > Shipping > Zones. Each zone groups countries with the same shipping rates.

Example zones:

  • Domestic: Your country only
  • Asia: Japan, South Korea, Singapore, etc.
  • International: All other countries

Shipping rates

Within each zone, add one or more rate types:

  • Flat rate: Fixed price regardless of order value (e.g., $5.00)
  • Weight-based: Price calculated by total weight (e.g., $2 per kg)
  • Free shipping: No charge when the order meets a minimum value (e.g., free over $50)
  • Calculated: Real-time rates from carriers (UPS, FedEx, DHL) via API integration

Shipping labels

Purchase and print shipping labels directly from the order page:

  1. Open a paid order
  2. Click Create Label
  3. Select carrier and service level
  4. Confirm the package weight and dimensions
  5. Print the label (PDF format)

Discounted rates are available for integrated carriers.

Tax settings

Under Settings > Taxes, configure how tax is collected:

  • Automatic: Socolode calculates tax based on the customer's shipping address
  • Manual override: Set fixed tax rates for specific regions

Tax-inclusive pricing can be enabled per product, which includes tax in the displayed price.